To safeguard the community's health and safety in response to COVID-19, El Paso Water Parks will not open this summer season.
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Season Suspended in Response to COVID-19

To safeguard the safety and health of our customers, employees and all those who reside in our binational region, the City of El Paso is postponing the opening of its four new resort-style water parks to summer 2021.

El Paso Water Parks is committed to creating a safe environment for our staff and employees and a healthy future for our El Paso community and as such will continue to monitor the COVID-19 situation.

We look forward to opening and welcoming our community to a fun summer 2021 at the El Paso Water Parks.

FAQs

Why are you postponing the opening of the Water Parks?
Our priority as we continue to evaluate the impact of COVID-19 is to create a safe environment for our staff and employees and a healthy future for our El Paso community. By keeping the parks closed, we are reducing the risk of spreading the virus.

Are you postponing due to construction not being completed on time?
No, the construction of the four Water Parks will continue, but our priority is to create a safe environment for our staff, employees, and our community.

What do I do if I already purchased a season pass for the 2020 season of the El Paso Water Parks?
You will be receiving an email from our staff with information related to your season pass. Refunds will be issued automatically to the original form of payment within 45 days. For any questions or concerns, please contact epwaterparks@elpasowaterparks.com.

What do I do if I already purchased tickets for the 2020 season of the El Paso Water Parks?
You will be receiving an email from our staff with information related to your ticket(s). Refunds will be issued automatically to the original form of payment within 45 days. For any questions or concerns, please contact epwaterparks@elpasowaterparks.com.

What do I do if I already rented a cabana or party package for the 2020 Season of the El Paso Water Parks?
You will be receiving an email from our staff with information related to your cabana or party package rental. Refunds will be issued automatically to the original form of payment within 45 days. For any questions or concerns, please contact epwaterparks@elpasowaterparks.com.

What do I do if I purchased a park rental for the 2020 Season of the El Paso Water Parks?
You will be contacted directly by staff with information related your rental.

When can I purchase tickets, season passes, or rentals for the 2021 season?
We’re looking forward to seeing you in 2021. Please contact epwaterparks@elpasowaterparks.com for your 2021 season purchase.

Was someone from the El Paso Water Parks team infected by COVID-19?
No, our priority is to keep a safe environment for our staff, employees, and community.