Locations & Admission
When are the water parks open?
The El Paso Water Parks will be open summer 2021. Our summer season will typically run from Memorial Day weekend through Labor Day weekend. All water parks are open 11:00 a.m. to 9:00 p.m. Monday through Thursday and from 11:00 a.m. to 7:00 p.m. Friday through Sunday.
Where can I purchase tickets?
What is the admission fee?
El Paso Water Parks offers daily, family and season tickets. Children under 2 years of age and under are free. Please see the Tickets & Passes page for current pricing.
What forms of payments are accepted?
We accept cash, checks, debit or credit cards. Online purchases include a small convenience fee. Guests paying by check, debit or credit card, must present a matching government issued identification card.
What can I do if I forget my season pass?
You can use the QR code provided through online or app purchases or we can reprint one for a small fee.
Are there discounts offered?
We strive to offer exceptional service to all members of our community at an affordable fare. Children 2 years of age and under are free, and we offer discounts for first-responders, military, teachers and seniors.
If I do not want to swim do I have to pay the full admission price?
Yes. If you will not be enjoying the swimming pools and attractions, you will still be required to purchase a full price admission ticket or season pass.
Will I be able to purchase an hourly admission pass?
Our admission tickets are good for the entire day. We do not offer hourly passes.
Is parking available?
All water parks offer free parking.
Is there a re-entry fee?
No. Guests may re-enter the same location on the same day by getting a stamp from Water Park staff before exiting the water park.
Are refunds provided?
No. Refunds will not be provided for daily admission fares even in the case of inclement weather.
What is the inclement weather policy?
For the safety of our guests and staff, we will ask guests to exit the swimming pools and attractions during inclement weather. If the storm does not pass, the water parks will close. We will reopen once the storm has passed. Refunds will not be provided.
Attractions & amenities
What is the temperature inside the pools?
It’s 82 degrees at all times!
What is the maximum capacity of the waterpark?
Each water park can accommodate up to 500 people.
Do water attractions have height and weight restrictions?
Yes. For everyone’s safety, guests must be 48 inches or taller to ride the slides or scale the climbing walls. Guests must weigh less than 250 pounds to ride the slides or scale the climbing walls.
Do you provide tubes for the slides or lazy river?
Our swimming pools and attractions do not require tubes. However, we do provide vest life-jackets or saddle floats for use in the Lazy River.
Do you provide life jackets?
Yes. US Coast Guard Approved life jackets are available on a first-come, first-served basis, and located in the life jacket storage area in the water park. Please be kind and return any unused life jacket to the storage area for other guests to enjoy. You may also bring your own U.S. Coast Guard-approved life jacket.
Can I bring my own tube or floatation device?
No. Pool noodles, rafts and large tubes are not allowed. Only U.S. Coast Guard-approved life jackets are allowed.
Do the water parks have changing rooms?
Yes. All El Paso Water Parks have separate male and female changing rooms, and a family changing room.
Do the water parks have baby-changing facilities?
Yes. Baby-changing stations are available in the female, male and family restrooms.
Do the water parks have lockers and how much are they?
Yes. Keyless lockers to store valuable property are available on a first-come, first-serve basis. Locker rentals are priced at a reasonable fee per day and accept cash, debit, or credit cards.
Do the water parks have a lost and found area?
Yes. Guests are encouraged to safeguard their own items. If an item is missing, guests may check with staff at the administration building to see if the item(s) were found.
Can I buy sunscreen or other amenities on site?
Visit our El Paso Water Parks on-site store to purchase sunscreen, flip-flops, swim diapers, other amenities and souvenirs.
Is wifi available?
Yes. Free Digital El Paso WIFI is available at all our water parks.
Cabana & park rentals
What are the cost and hours for water park rentals?
All water parks are available to rent for private events year-round. During the summer swim season rentals are available in the mornings from 8:00 a.m. to 11:00 a.m. and in the evenings after 8:00 p.m. The cost is $400 for a 2-hour morning rental and $600 for a 2-hour evening rental. Each additional hour is $250.
For more information on our rental packages please contact us.
What is the rental fee for a cabana?
El Paso Water Parks offer cabanas on a first-come, first-serve basis.
View all cabana rentals.
Do you offer birthday packages or group prices?
Birthday parties, corporate events and group packages are available during regular operating hours and after hours. For more information and to reserve please contact us
Are water parks available for corporate events or other private celebrations?
Host your event with us! All El Paso Water Parks are available to rent for private events year-round. For more information please contact us
Food & Drink
Can we bring outside food?
Guests are not permitted to bring in outside food, beverages and coolers. Empty beverage containers (no glass) may be brought in to fill up at our water stations. All El Paso Water Parks have a concession area for all your food and beverage needs.
Can I eat or drink inside the pools and other park attractions?
Please enjoy your food and beverages outside of the swimming areas.
General Water Park Rules
Is swim attire required?
El Paso Water Parks is a family-friendly environment. Appropriate swimwear must be worn to enjoy our swimming pools and attractions. Water park staff reserves the right to determine whether swimwear is appropriate. Inappropriate attire such as non-swimming shorts or shirts, sportswear, denim, underwear, transparent clothing or thongs, or cotton leggings/leotards may not be substituted for swimwear.
View Acceptable Swimwear
Does my infant or toddler need a swim diaper?
Yes. Diaper-aged children can enjoy our swim areas by wearing swim diapers. Swim diapers are available for purchase at our retail store.
Are lifeguards on duty at all times?
Yes. For everyone’s safety, please follow the instructions of the lifeguard, park staff and posted signs at all times.
Is diving allowed at the pools?
No. For everyone’s safety, diving is not allowed at any of the pools, pool areas, attractions or features. Diving is not allowed at any of the pools within the water parks.
Are water wings or other floatation devices for children allowed?
Only U.S. Coast Guard approved life jackets are allowed.
Are swim toys allowed?
Swim toys are allowed with the exception of water guns, pool noodles, rafts and large tubes.
Are pets or service animals allowed at the water parks?
El Paso Water Parks welcome guests and their service animals. Pets of any kind are not allowed.
Is smoking allowed at the water parks?
Smoking of tobacco products and electronic cigarettes is not allowed.
Can I wear jewelry inside the pools and other park attractions?
For everyone’s safety, we recommend that jewelry not be worn in the pools, slides or other water attractions.